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Our Client Care Specialists
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The key to a worry-free real estate transaction is attention to detail. The smallest thing slipping
through a crack at the wrong moment can cause magnified anxiety. The average agent handles
about six real estate transactions per year…Pat Fales Associates have helped over 100 buyers and
sellers per year. This could only happen with a well-trained, highly-experienced and highly-motivated
staff. Pat's experts who make it possible are: |
| Client Care Manager - Valerie Antonik, GRI, is Pat's Seller Client Care Manager responsible for the day-to-day support of the marketing of your home. She is a licensed agent with extensive experience in sales, marketing and customer relations. She launches and manages Pat's "Smart Sale" plan for sellers and communicates the results to Pat and to you until we have successfully ratified a contract on your home. She will also help manage your contract once it is ratified by all parties. She has been Pat's "right-hand" person for more than a decade. |
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Client Care Services – Mary Troller, with her attention
to detail, is in charge of production for all Pat Fales Associates property brochures and flyers. Mary
takes photographs of all of the properties and combines them with the information gathered during the
listing interview and walk-throughs of the properties. She then creates the layout for each brochure
and flyer, and completes the printing side of production as well as distribution of the final
product. |